Innovating Customer Experience
Do more with your customer communication
LtsChat is an end-to-end, patented, communication platform that enables merchants to transform the way they do business, chat with customers, and process orders and payments. With customizable features, automation capabilities, and multiple communication channels, create a system that allows you to do more.
- Connect
- Order
- Payments
- Returns
- Communicate
- Approve
Non-Omnichannel
The Problem
- Businesses feel restricted in their communication capabilities
- Existing technology is not user-friendly for merchants and customers
- Difficult to keep track of orders, payments, and returns
- Limited resources and capital to build a mobile app
LtsChat
The Solution
- A cloud-based omnichannel communication service
- Connects your physical channels digitally to customers and orders
- Combine voice, messaging, and existing landline for seamless communication
- Integrated with any existing system
Integrative. Adaptive. Revolutionizing Customer Interactions.
Seamless Communication Across Every Channel
LtsChat is designed to work harmoniously with any merchant’s in-place technology! Whether an integrated or stand-alone communication service, LtsChat is ready to revolutionize frictionless customer experience.
Text Message
Send and receive texts using your local landline, a central number, or buy an extra number.
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Social Media
For success on social media, engage effectively. Associates can respond to requests and chats.
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Unleash the Magic
Real-World Wonders with Frictionless Transactions
Optimized Communication & Transaction Flow
End-to-End Customer Connection
LtsChat’s key features allow merchants to create safe and seamless communication and ordering processes. Easy to use. Easy to Integrate.
Authorize
Secure verification method for purchases and rewards redemption through real-time messaging, ensuring transaction integrity and customer authenticity.
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Dialogues
Facilitates real-time, two-way communication between merchants and customers, streamlining interactions and enhancing customer engagement.
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Orders
Centralized system for seamless order placements across multiple channels, enhancing convenience and efficiency for both merchants and customers.
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Payments
Streamlines the transaction process by enabling quick, secure, and convenient mobile payments through various channels.
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Pickup
Revolutionizes the order retrieval process by offering swift and convenient in-store and curbside pickup options for customers on the go.
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Platform
Seamlessly integrates omnichannel communication capabilities into existing infrastructures, offering businesses a centralized, adaptable, and efficient system for enhanced customer engagement.
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Returns
Streamlines and automates the return process, offering businesses and customers a hassle-free and efficient method for product exchanges and refunds.
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