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Privacy Policy

Last Updated: October 24, 2023

TransactionTree respects the privacy of everyone who visits the TransactionTree Website (www.transactiontree.com) TransactionTree gathers important information from our visitors and customers. We have published this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection TransactionTree provides its service to you subject to the TransactionTree Terms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service. We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change.

1. Data Collected

We require people who register to use a TransactionTree online applications (the “Services”) to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, password and the number of users in the organization who will be using the Services, in addition to financial and billing information, such as billing name, address and credit card number. When you express interest in additional information, when you register for the Services, or after you become a user, we may ask for additional personal information, such as title, department name, fax number or additional company information, such as annual revenues, number of employees or industry. You can opt out of providing additional information by not entering it when asked.

TransactionTree does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.

TransactionTree uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by emailing info@transactiontree.com

All financial and billing information that we collect through a TransactionTree Web site and the Services is used solely to bill for the Services. TransactionTree does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the TransactionTree Terms of Service, we do not disclose to any third party the information provided.

TransactionTree has referral relationships with third-party companies and individuals (“Referral Partners”) who refer their customers to TransactionTree . Customers who become paying users of a TransactionTree online application through a Referral Partner are considered customers of both TransactionTree and the Referral Partner. TransactionTree and a Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows TransactionTree and the Referral Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows Referral Partners to provide consolidated billing services to the shared customer. Shared contact and account, financial and billing information is governed by the TransactionTree Terms of Service. TransactionTree does not share your business data with Referral Partners.

TransactionTree has integration relationships with third-party companies and individuals (“Integration Partners”). These relationships extend the functionality of the Services and the Integration Partner application or service (“Integrated Service”) by allowing the Services and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay TransactionTree for use of the Services and use this Integrated Service are considered customers of both TransactionTree and the Integration Partner. TransactionTree and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows TransactionTree and the Integration Partner to establish the identity of the shared customer and determine referral fees owed. This sharing also allows the Integration Partner to provide consolidated billing services to the shared customer and allows for the enhanced functionality of the integrated service. Shared contact, account, financial and billing information, and business data is governed by the TransactionTree Terms of Service. TransactionTree uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

Other third parties, such as content providers, may provide information on a TransactionTree Web site, but they are not permitted to collect any information, nor does TransactionTree share any personally identifiable user information with these parties.

TransactionTree customers use TransactionTree online applications to host data and information. TransactionTree will not review, share, distribute, print, or reference any such data except as provided in the TransactionTree Terms of Service, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords.

TransactionTree may also collect certain information from visitors to a TransactionTree Web site and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the TransactionTree Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.

Data Storage Location

We are a USA based company and operate web servers hosted in the USA.

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Google. Google adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Google Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
2. Cookies

Cookies are files Web browsers place on a computer’s hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. TransactionTree uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the TransactionTree Web site from an affiliate or promotion, TransactionTree stores information about that affiliate or promotion in a session cookie. Acceptance of these cookies is optional. TransactionTree issues a mandatory session cookie to each user of the Services only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of the Services will be denied.

3. Third Party Sites

The TransactionTree Web site and online applications contain links to other Web sites. TransactionTree is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

Twitter

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

Youtube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
5. How Long We Retain Your Data For

When you submit a support ticket or a form, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your experience automatically.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

6. Security Measures

TransactionTree has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under TransactionTree’s control. TransactionTree also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, TransactionTree requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

7. Your Data Rights
General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. TransactionTree permits residents of the European Union to use its Service. Therefore, it is the intent of TransactionTree to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

8. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to TransactionTree, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

9. Opt-Out Policy

TransactionTree offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to info@transactiontree.com

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